Open to remote technical and software-adjacent roles

Paul-Andrei Nafureanu

Technical Support & Junior Full-Stack Developer | JavaScript · APIs · SQL · SaaS Operations · Customer Support

I work at the intersection of customer support, technical support, operations, and software systems. I build practical full-stack projects and care about clear architecture, reliable data flow, structured troubleshooting, and software that solves real operational problems.

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Current signal

Flagship project CollabBoard — a real-time collaboration app focused on authentication, sessions, rooms, memberships, messaging, database modeling, and WebSocket-based updates.

Role direction Remote technical support, SaaS/product support, application support, CRM/data operations, QA/manual testing, and junior software development.

Working style Calm precision, procedural discipline, clear documentation, practical troubleshooting, and production-style thinking.

Support-ready

Customer-facing communication, technical troubleshooting, issue diagnosis, documentation, and structured escalation thinking.

Operations-trained

Experience around procedures, data validation, banking support, retail operations, task flow, and repeatable execution under pressure.

Software-aware

Full-stack project work with React, Node.js, TypeScript, PostgreSQL, Prisma, Redis, Socket.IO, REST APIs, Git, and Docker.

Current project

CollabBoard

A real-time collaboration application built to practice production-style full-stack development. The focus is not only UI, but the system underneath: authentication, sessions, authorization boundaries, rooms, memberships, messaging, PostgreSQL modeling, Redis-backed sessions, and Socket.IO real-time updates.

React Node.js TypeScript PostgreSQL Prisma Redis Socket.IO Express Docker

HTTP / Socket transports ↓ Application services ↓ Repository
                layer + transaction boundaries ↓ PostgreSQL data model + Redis
                session store

Role fit

Technical support and application support
SaaS/product support and customer success operations
CRM/data operations and process documentation
QA/manual testing and structured bug reporting
Junior full-stack/backend development

Stack & tools

Frontend: React, HTML, CSS
Backend: Node.js, Express, TypeScript
Database: PostgreSQL, Prisma
Real-time / infrastructure: Redis, Socket.IO, Docker
Tools: Git, Linux, REST APIs, basic testing

Let’s connect.

I’m interested in roles where software understanding, customer communication, documentation, and operational discipline meet. Remote-first is ideal.

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